Our culture is our compass
We are on a journey—a personal and professional journey shaped by the traditions our company has embraced for more than 120 years as well as our forward-thinking strategy for the future. Our culture, like a compass, has guided our growth from a small, regional bank to a global financial presence. Whatever the future of our business holds, and wherever our individual journeys take us, we know that success will follow if we remain true to our culture.
Our culture is guided by our enduring principles: service, expertise and integrity. These principles are at the heart of our organization. The character statements below describe the way we behave in order to be true to these principles.
Quietly Confident
Our exceptional client service speaks for itself. Although there is a certain prestige that comes with being part of Northern Trust, we remain humble, welcoming and inclusive. We treat each other and our clients with integrity, fairness and respect, and would rather take subtle pride in our success than strongly promote it.
Conservative, not Complacent
We take a broad perspective, focused on how our choices today influence our success tomorrow. Our long-term view means that we encourage intelligent change and reward personal courage to seize opportunities, take responsible risks and act with appropriate urgency to enable Northern Trust to thrive. Our deliberate pace allows for sustained growth and careful innovation, enabling us to analyze the facts before making the right choices.
Teams of Individuals
Teamwork is one of Northern Trust's defining attributes. We believe that the sum of diverse perspectives, backgrounds and experiences helps make a team successful. We encourage and reward individual talent, but earn each other's trust by working together to achieve common goals.
Culture that Connects
This transparency enables partners to connect rapidly to the right people with the right information across business lines, geographies and titles.